OVERVIEW
AutoHeal.AI is an enterprise-grade Agentic AI solution that transforms production support from reactive, manual operations into a self-healing, continuously learning system.
Built for banks, fintechs, and mission-critical platforms, AutoHeal.AI reduces downtime, lowers support costs, and improves operational resilience—while maintaining full governance, auditability, and human oversight.
The Problem
Traditional production support models struggle at scale:
- High MTTR due to manual triage and investigation
- Repeated resolution of known incidents
- Dependency on tribal knowledge and key individuals
- Rising L2/L3 support costs
- Reactive firefighting instead of proactive prevention
Automation improves efficiency—but cannot deliver autonomy.
Core Capabilities
Traditional production support models struggle at scale:
- Intelligent Incident Management
AI-driven triage, prioritization, pattern detection, and root cause analysis. - Autonomous Resolution
Self-resolution of known issues, intelligent runbook execution, and controlled human-in-loop fallback. - Continuous Learning
Improves accuracy and resolution speed with every incident resolved. - Enterprise-Grade Governance
Audit trails, explainability, approval checkpoints, and compliance-aligned controls.
Automation improves efficiency—but cannot deliver autonomy.
The AutoHeal.AI Difference
AutoHeal.AI introduces Agentic AI into production support.
It continuously:
- Observes system behaviour and incidents
- Reasons over historical tickets, logs, and metrics
- Decides the optimal remediation path
- Acts autonomously where safe
- Escalates to humans when required
- Learns continuously from outcomes
The result: Predictive, autonomous operations—not just faster ticket handling.
Business Impact
Organizations deploying AutoHeal.AI typically achieve:
- ~50% reduction in Mean Time to Resolution (MTTR)
- 50–60% improvement in operational efficiency within 6 months
- Reduced dependency on L2/L3 teams
- Improved SLA adherence and platform stability
Where AutoHeal.AI Fits Best
- Core Banking & Payments Platforms
- Bias, fairness, and responsible AI assessments
- Card Management Systems & Switches
- Digital Channels, APIs, and Middleware
- Large-Scale Fintech & Transaction Platforms
- 24×7 Mission-Critical Operations
From Reactive Support to Self-Healing Operations
AutoHeal.AI enables enterprises to move beyond firefighting toward resilient, autonomous, and intelligent operations—delivering faster recovery, lower costs, and higher system reliability.
