The retail banking industry has constantly evolved and innovated with new offerings. We’re enabling
businesses to make the best out of digital payment advancements in the retail banking industry. Our services
cover the following areas within the banking vertical
A. Cards issuing
Our experience is spread across a range of industry leading, challenger applications from all major ISVs and
also in house applications. We have a complete and deep understanding of the end to end issuing lifecycle
covering the below areas
• Card Issuance and Originations
• Transaction Processing
• Receivables Handling
• Clearing and Settlement Operations
• Statements and Fee Management
• Accounting and General Ledger
• Debt Collections
• Loyalty Programs
• Reconciliation and Verification
We provide end to end services across our service lines right from application modernization, system
transformation, business requirement definition / product definition, solution design, development, quality
engineering and maintenance services.
B. Transaction switching
Our experience is spread across a range of industry leading, challenger applications from all major ISVs and
also in house applications. We have a completed and deep understanding of the end to end transaction
switching lifecycle covering the below areas
• Terminal Configuration
• Terminal Integration
• Switch Setup and Configuration
• Switch Deployment
• Switch Administration
• Switch Modernization
• Channel Integration
We provide end to end services across our service lines right from application modernization, system
transformation, business requirement definition / product definition, solution design, development, quality
engineering and maintenance services.
C. Transaction fraud
Our experience is spread across a range of traditional industry leading applications and new age artificial
intelligence based applications. This is an area of significant attention to the risk business function with
the right amount of controls to be placed, at the same time ensure that business is not restricted. Our
coverage of transaction fraud lifecycle is to integrate specialized fraud application integration with the
authorization lifecycle.
Our services in this area include Interface development and customization, Business rule definition and
configuration, quality engineering and support services.
D. Merchant acquiring
Our experience of merchant acquiring platforms helps us provide services to merchants, acquirers and payment
processors. The experience is spread across all leading merchant management applications covering the below
lifecycle
• Merchant Enrollment and Setup
• Transaction Authorization
• Merchant Account Management
• Dispute Resolution
• Clearing and Settlement for Merchants
• Loyalty Program Management
We provide end to end services across our service lines right from application modernization, system
transformation, business requirement definition, solution design, development, quality engineering and
maintenance services.
E. Retail lending
Our coverage of the retail lending applications across banks and fintechs provides us a significant
advantage to service our customers in this space. Our lending lifecycle coverage includes
• Loan Originations
• Loan Management
• Collections
Our end to end experience of retail lending includes engineering new solutions for fintechs, application
modernization, system transformation, business requirement definition, solution design, development, quality
engineering and maintenance services.
F. Loyalty
We have experience across a number of loyalty solutions associated with card management systems and also
independent loyalty solutions. We have also been involved in defining new loyalty solutions and our coverage
of the loyalty lifecycle includes
• Enrollment
• Earning mechanism
• Point management
• Redemption
• Compliance & risk management
Our end to end services in loyalty include new program definition, requirement gathering, solution design,
software engineering, quality engineering and maintenance services.